Ticket Creation – BR Collection v1.1

Issue Category

Division*

Select a Division

IT Area*

Select an IT Area

Complaint Type*

Select IT Area first Select a Complaint Type

Priority Level

Low urgency — resolve when possible

Problem Details

Problem Description*

0 / 1000

Describe your issue

Business Requirement

This ticket is captured as a Business Requirement (BRD template v1.7).

System: –Priority: Low

BRD Template

Requirement Details Fields marked * are mandatory

Title of the Requirement* Enter a title

Who will use it?* Enter who will use it

What is the problem today?* Describe the problem

Current Process (AS IS)

Expected Requirement & Functional Flow* Describe the expected requirement & flow

Other Departments / Systems Affected

Benefit* (select one or more)

Saves timeSaves costReduces errorsBetter control / auditStatutory / complianceOther

Select at least one benefit

Change Details Change Request

Module / Screen / Report* Enter the Module / Screen / Report

Earlier Request / BRD No

Why is the change needed?*

Select why the change is needed

Attachments (optional) 0 / 5

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Fields marked * are mandatory